Communications Associate
Do your words have the power to persuade? Does the idea of writing for a super-popular party planning site sound like a dream come true? Then, read on!
GigMasters.com, based in South Norwalk, CT, is the leading event services company (and an awesome place to work). We are seeking a Communications Associate who is obsessively passionate about writing and who has direct experience writing compelling, effective content for a web services company. The Communications Associate is responsible for driving our strategy forward and supporting the company's communication needs. Candidates should be self-starters and team players with an entrepreneurial spirit and energy to get things done.
Who we are
GigMasters.com is the number one event entertainment booking service, guiding party planners and hosts to the right entertainment for every event. We've helped facilitate more than 190,000 bookings, including over 30,000 in 2012. The site was founded in 1997, so technically we're not a startup, but the youthful atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. Our office is in South Norwalk, Connecticut, close to the train station and a ton of great restaurants and bars. Visit GigMasters.com to Meet the Team and learn more about the talented people behind GigMasters.
Goals
- Write highly effective content across various platforms (website, emails, newsletters, press releases, blogs, etc.)
- Develop GigMasters' brand voice to reflect our "life of the party" mantra
- Create keyword-rich content to support our SEO efforts
- Support all the communication needs of our Sales and Customer Experience Departments
What you'll do
- Create written communications that unify all internal and external messaging with regard to new product launches, feature-enhancements, and new services offered by GigMasters.
- Work on specific projects that help support the company's conversion goals for membership sign-ups and renewals, as well as event requests and bookings.
- Work closely with members of the Marketing team to support the department's writing and editing needs.
- Work proactively to support our Sales, Customer Experience and Tech Teams on projects that have communication components.
- Collaborate with members of the Marketing team to ensure that all front-facing site content is optimized for search engines.
- Continue to develop a voice that is reflective of our "life of the party" brand - positive, provocative, fun yet clear and concise.
- Proactively seek opportunities to improve communications.
- Participate in the company's social marketing efforts to engage and build our communities.
What you bring to the table
- Must possess 3+ years of experience in a copywriter or communications position.
- Must have a portfolio of writing samples, preferably with a variety of formats and audiences.
- Experience with Wordpress -- and/or other Content Management Systems.
- Demonstrated track record of using communications to achieve specific goals.
- Knowledge and understanding of SEO best practices.
- Strong interpersonal skills and the ability to interface across multiple departments.
- Must possess a Bachelor's Degree in Communications/Marketing or a related field.
Perks and Benefits
We're a tight-knit group. We hold regular company events, we believe in celebrating company milestones, and we hang together after work. We have a ping pong table in the office. We close early on Fridays in the summer. Did we mention that after one year here, everybody gets an iPhone — and we pay for your plan? Other benefits include excellent Medical, Dental, Vision, and 401k with matching.
Let's do this!
Are you ready? Send us the following:
- Résumé
- Cover letter including 5 things we should know about you
- One writing sample
Apply Now
Legal Stuff
No recruiters, headhunters, or agencies please. Candidate must be fully authorized to work in the United States. Salary is commensurate with experience. This is a full-time position: Monday — Friday (with occasional weekend coverage as needed).
Customer Specialist – Weekend Warrior
Are you obsessed with amazing customer service? If yes, read on! GigMasters.com, based in South Norwalk, CT, is seeking a full-time customer service rock star to join our growing department. The team’s mission is to be obsessively focused on providing the absolute best experience for GigMasters’ performers and clients. The ideal candidate will have 1-2 years of experience in a customer facing and/or event planning role, a positive attitude and a strong desire to wow customers.
GigMasters is dedicated to providing top-quality customer service seven days a week, and we are looking to broaden our weekend coverage. If you are highly self-motivated and reliable, this may be the perfect role for you.
Who we are
GigMasters.com is the number one event services booking company, guiding party planners and hosts to the right entertainer or vendor for every event. We’ve helped facilitate more than 195,000 bookings, including over 35,000 in 2012. The site was founded in 1997, so technically we're not a startup, but the youthful atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. Our office is in South Norwalk, Connecticut, close to the train station and a ton of great restaurants and bars. Meet the Team to learn more about the talented people behind GigMasters.
What you'll do
- Help GigMasters clients find and book the perfect entertainment for their special events
- Field inbound questions from performers and clients via phone, chat, and email.
- Proactively reach out to clients via phone, chat, and email.
- Ensure that inquiries are handled timely and accurately – with a smile of course!
- Suggest efficiency improvements, working with manager to determine best ways to implement.
- Ensure all tasks are kept up on a daily basis. Develop ways to make tasks more efficient, when possible.
- Broaden GigMasters live presence on weekends by working Sat-Wed
What you bring to the table
- A positive attitude and a strong desire to help customers
- 1-2 years of experience in a customer-facing and/or event planning role
- Experience with customer service systems, process flows and metrics
- Experience in new media / e-commerce strongly preferred
- Exceptional problem-solving skills
- Strong communications skills, both written and oral
- Bachelor’s degree required
- Proficiency in MS Word, Excel and Outlook
Perks and Benefits
We’re a tight-knit group. We hold regular company events, we believe in celebrating company milestones, and we hang together after work. We have a ping pong table in the office. We close early on Fridays in the Summer. Did we mention that after one year here, everybody gets an iPhone – and we pay for your plan? Other benefits include excellent Medical, Dental, Vision, and 401k with matching.
Let's do this!
Want to be our next Customer Specialist? Send us the following and get the ball rolling:
- Résumé
- Cover letter including 5 things we should know about you
Apply Now
Legal Stuff
No recruiters, headhunters, or agencies please. Candidate must be fully authorized to work in the United States. Salary is commensurate with experience. This is a full-time position: Sat - Wed.
Search Marketing Manager
Do the terms PPC, SEO, ROI, and SEM make you say Y-E-S? Does the challenge of taking a successful search marketing strategy to the next level excite you? Then, read on!
GigMasters.com, based in South Norwalk, CT, is the leading event services booking company (and an awesome place to work.) We are seeking a Search Marketing Manager who has experience creating and delivering effective organic and paid search strategies. The Search Marketing Manager is responsible for developing and managing all SEM activities to help GigMasters meet its aggressive traffic and conversion goals. Candidates should be self-starters with an entrepreneurial spirit and energy to focus and get things done.
Who we are
GigMasters.com is the number one event entertainment booking service, guiding party planners and hosts to the right entertainment for every event. We’ve helped facilitate more than 180,000 bookings, including over 30,000 in 2012. The site was founded in 1997, so technically we're not a startup, but the youthful atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. Our office is in South Norwalk, Connecticut, close to the train station and a ton of great restaurants and bars. Visit GigMasters.com to Meet the Team and learn more about the talented people behind GigMasters.
Goals
- Drive incremental website and mobile traffic, employing search marketing best practices
- Employ organic content strategies and paid advertising to:
- Increase prospective member traffic, focusing on relationship building and sign-up conversions
- Increase client traffic, with a focus on event request conversion
- Help direct the company's website content strategy as it expands into new event services categories
What you'll do
- Develop and implement an SEM plan that includes both paid and organic strategies
- Manage ad campaign budget with the goal of optimizing text ads, display ads and keywords for maximum ROI
- Identify new ad opportunities, including creative, keyword and media placement
- Initiate multivariate testing to optimize search traffic and sales conversions
- Manage organic strategy, identifying pages and keywords that will drive significant incremental traffic
- Work with Tech Team to ensure architectural best practices are in place to achieve maximum organic results
- Use analytics to define content needs to drive organic traffic
- Create and deliver meaningful analytics and reporting to monitor and show progress to Leadership Team
- Stay abreast of all algorithm updates and ensure everyone across the organization understands updates as they happen
What you bring to the table
- Must possess 3+ years of experience in digital marketing or ecommerce, with proven track record of driving consistently impactful results
- Expert knowledge and hands-on experience with Google Analytics and Google Adwords
- Demonstrated track record of setting strategy, implementing and managing search campaigns and PPC programs – should include experience with all major search engines
- Knowledge and understanding of SEO best practices, web architecture and web development skills
- Strong interpersonal skills and the ability to interface across multiple departments
- Strong analytics, report-building and problem-solving skills
- Must possess a Bachelor's Degree in Business/Marketing or a related field
Perks and Benefits
We're a tight-knit group. We hold regular company events, we believe in celebrating company milestones, and we hang together after work. We have a ping pong table in the office. We close early on Fridays in the summer. Did we mention that after one year here, everybody gets an iPhone — and we pay for your plan? Other benefits include excellent Medical, Dental, Vision, and 401k with matching.
Let's do this!
Want to be our next Search Marketing Manager? Send us the following and get the ball rolling:
- Résumé
- Cover letter including 5 things we should know about you
Apply Now
Legal Stuff
No recruiters, headhunters, or agencies please. Candidate must be fully authorized to work in the United States. Salary is commensurate with experience. This is a full-time position: Monday — Friday (with occasional weekend coverage as needed).
User Experience Developer
Would you like to create the next generation of event entertainment booking services? If so, read on! GigMasters.com, based in South Norwalk, CT, is seeking a User Experience Developer to join our team. The ideal candidate will be highly motivated to learn more about the nuts and bolts of our popular website, while participating directly in the User Experience design and implementation process. The UX Developer is a key member of the agile development team, building rich web and mobile experiences using the latest technologies like HTML5, CSS3, Sass and jQuery. The UX Developer is responsible for the primary interface between GigMasters, its clients and members.
Who we are
GigMasters.com is the number one event entertainment booking service, guiding party planners and hosts to the right entertainment for every event. We’ve helped facilitate more than 180,000 bookings, including over 30,000 in 2012. The site was founded in 1997, so technically we're not a startup, but the youthful atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. Our office is in South Norwalk, Connecticut, close to the train station and a ton of great restaurants and bars. Visit GigMasters.com to Meet the Team and learn more about the talented people behind GigMasters.
What you'll do
- Code pixel perfect HTML & CSS from Photoshop comps with extreme attention to detail
- Make modifications and updates to existing Photoshop assets
- Help integrate the latest user experience technologies into valuable tools for our clients and members
- Maintain and upgrade existing legacy CSS, JavaScript and markup
- Create HTML Emails, Social Media Campaigns and other marketing related digital activities
- Participate in the design and implementation of native mobile applications as well as maintain and enhance our mobile web offerings
- Participate in QA activities, cross browser testing and functional testing of all site updates
- Fulfill requests from the Marketing and Sales Departments to modify/add new site content
- Institute best practices to ensure excellent page loading performance, SEO structure and maintainable code
What you bring to the table
- BS in Computer Science or related technical field
- 3-6 years relevant work experience, including experience developing in relevant web technologies (HTML/CSS/JS/Frameworks/Databases)
- Excellent communication and teamwork skills
- Excellent HTML, XHTML5, CSS3 programming skills
- Photoshop, Illustrator
- Coding valid XHTML and CSS mark-up
- Developing cross-browser and cross-platform compatible solutions
- Responsive Web Design skills
- Exceptional JavaScript programming skills
- Experience with jQuery
- Knowledge of working with different JavaScript frameworks to create rich interactive content
- Experience integrating with server-side code to produce dynamic pages
- Experience working with version control systems such as GitHub
- Experience in AJAX techniques
- Experience with ASP.NET/MVC a plus
- Knowledge of mobile development a plus
Perks and Benefits
We're a tight-knit group. We hold regular company events, we believe in celebrating company milestones, and we hang together after work. We have a ping pong table in the office. We close early on Fridays in the summer. Did we mention that after one year here, everybody gets an iPhone — and we pay for your plan? Other benefits include excellent Medical, Dental, Vision, and 401k with matching.
Let's do this!
Want to be our next User Experience Developer? Send us the following and get the ball rolling:
- Résumé
- Cover letter including 5 things we should know about you
Apply Now
Legal Stuff
No recruiters, headhunters, or agencies please. Candidate must be fully authorized to work in the United States. Salary is commensurate with experience. This is a full-time position: Monday — Friday (with occasional weekend coverage as needed).
Financial/Accounting Analyst
GigMasters.com, based in South Norwalk, CT, is the leading event booking services company (and an awesome place to work.) We are seeking a detail oriented Financial/Accounting Analyst to join our growing team. Candidates should be self-starters with an entrepreneurial spirit, a close attention to detail, and a willingness to wear many hats when needed.
Who we are
GigMasters.com is the number one event entertainment booking service, guiding party planners and hosts to the right entertainment for every event. We’ve helped facilitate more than 180,000 bookings, including over 30,000 in 2012. The site was founded in 1997, so technically we're not a startup, but the youthful atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. Our office is in South Norwalk, Connecticut, close to the train station and a ton of great restaurants and bars. Visit GigMasters.com to Meet the Team and learn more about the talented people behind GigMasters.
What you'll do
- Maintain high level of accuracy with respect to all company financial information
- Refine and improve the monthly accounting close process and make sure process is well-documented
- Provide leadership team with detailed monthly and quarterly financial reporting
- Maintain budget/forecasts and report on variances
- Ensure detailed cash management reporting
- Provide necessary financial information to outside tax accountant as requested
- Provide financial reporting to current/potential investors and strategic partners
- Develop thorough understanding of billing system and work closely with department managers to resolve issues affecting accounting reports
- Perform bookkeeping functions as needed
What you bring to the table
- Bachelor's Degree in Accounting or Finance
- 3+ years of experience in accounting/financial analysis
- Expert knowledge of Excel and Quickbooks
- Strong attention to detail
- Passion for technology-based solutions
- Excellent verbal and written communication skills
- Strong analytics, report-building and problem-solving skills
Perks and Benefits
We're a tight-knit group. We hold regular company events, we believe in celebrating company milestones, and we hang together after work. We have a ping pong table in the office. We close early on Fridays in the summer. Did we mention that after one year here, everybody gets an iPhone — and we pay for your plan? Other benefits include excellent Medical, Dental, Vision, and 401k with matching.
Let's do this!
Want to be our next Financial/Accounting Analyst? Send us the following and get the ball rolling:
- Résumé
- Cover letter including 5 things we should know about you
Apply Now
Legal Stuff
No recruiters, headhunters, or agencies please. Candidate must be fully authorized to work in the United States. Salary is commensurate with experience. This is a full-time position: Monday — Friday (with occasional weekend coverage as needed).
Artist Management
- Internship (Part-Time)
- Posted 9/27/12
- Apply Now
Do you love parties, music and entertainment? If so, read on! GigMasters.com, based in South Norwalk, CT, is seeking an intern to join our team. The ideal candidate will be highly motivated to learn more about GigMasters and to help provide the absolute best experience for GigMasters performers. Interns will have an opportunity to work alongside team members to gain exposure to various segments of the entertainment booking industry.
Gig who?
GigMasters.com is the number one event entertainment booking service, guiding party planners and hosts to the right entertainment for every event. We’ve helped facilitate more than 180,000 bookings, including over 30,000 in 2012. The site was founded in 1997, so technically we're not a startup, but the youthful atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. Our office is in South Norwalk, Connecticut, close to the train station and a ton of great restaurants and bars. Visit GigMasters.com to Meet the Team and learn more about the talented people behind GigMasters.
What you'll do
- Help new members learn the ins and outs of GigMasters.com
- Assist members with their Profiles
- Support the company's efforts to use YouTube to interact positively with our members
- Assist with Sales promotions to help achieve monthly membership signups and membership renewal sales goals
- Manage and update performer database
- Proactively engage active, gigging musicians via phone, chat, and email
- Engage in projects that further the company's mission
What you bring to the table
- Currently enrolled as a full-time student at an accredited U.S. college or university
- Overall GPA of 2.5 or above
- Strong communications skills, both written and oral
- Highly detail-oriented and organized
- A positive attitude and strong desire to learn
Details
- Paid Internship:
- $12 per hour
- Unpaid Internship:
- The intern must receive academic credit through his/her university for their work and will receive a transportation stipend.
- Length of Internship:
- Part-Time
Let's do this!
Want to intern at GigMasters? Send Karissa Bianco the following to get the ball rolling:
- Résumé
- Cover letter including 5 things we should know about you
Apply Now
No recruiters, headhunters, or agencies please. Candidate must be fully authorized to work in the United States.
Event Management
- Internship (Part-Time)
- Posted 9/27/12
- Apply Now
Do you love parties, music and entertainment? If so, read on! GigMasters.com, based in South Norwalk, CT, is seeking an intern to join our team. The ideal candidate will be highly motivated to learn more about GigMasters and to help provide the absolute best experience for GigMasters clients. Interns will have an opportunity to work alongside team members to gain exposure to various segments of the event planning industry.
Gig who?
GigMasters.com is the number one event entertainment booking service, guiding party planners and hosts to the right entertainment for every event. We’ve helped facilitate more than 180,000 bookings, including over 30,000 in 2012. The site was founded in 1997, so technically we're not a startup, but the youthful atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. Our office is in South Norwalk, Connecticut, close to the train station and a ton of great restaurants and bars. Visit GigMasters.com to Meet the Team and learn more about the talented people behind GigMasters.
What you'll do
- Help GigMasters clients find and book the perfect entertainment for their special events
- Research entertainment and marketing trends
- Support the company's efforts to use social media to interact positively with our customers (via Twitter, Facebook, MySpace)
- Spotlight venues and GigMasters events on our blog
- Manage and update client database
- Assist with production of GigMasters events
- Engage in projects that further the company's mission
What you bring to the table
- Currently enrolled as a full-time student at an accredited U.S. college or university
- Overall GPA of 2.5 or above
- Strong communications skills, both written and oral
- Highly detail-oriented and organized
- A positive attitude and strong desire to learn
Details
- Paid Internship:
- $12 per hour
- Unpaid Internship:
- The intern must receive academic credit through his/her university for their work and will receive a transportation stipend.
- Length of Internship:
- Part-Time
Let's do this!
Want to intern at GigMasters? Send Karissa Bianco the following to get the ball rolling:
- Résumé
- Cover letter including 5 things we should know about you
Apply Now
No recruiters, headhunters, or agencies please. Candidate must be fully authorized to work in the United States.
Marketing Intern
- Internship (Part-Time)
- Posted 9/27/12
- Apply Now
Do you love parties, music and entertainment? Are you passionate about social networking and marketing? If yes, read on! GigMasters.com, based in South Norwalk, CT, is seeking an intern to join its marketing team. The ideal candidate will be highly motivated to learn more about GigMasters and to help advance our social marketing efforts.
Gig who?
GigMasters.com is the number one event entertainment booking service, guiding party planners and hosts to the right entertainment for every event. We’ve helped facilitate more than 180,000 bookings, including over 30,000 in 2012. The site was founded in 1997, so technically we're not a startup, but the youthful atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. Our office is in South Norwalk, Connecticut, close to the train station and a ton of great restaurants and bars. Visit GigMasters.com to Meet the Team and learn more about the talented people behind GigMasters.
What you'll do
- Identify and investigate real events booked through GigMasters
- Work closely with other team members to research and write blog posts
- Assist in growing company's visibility across social platforms – Twitter, Facebook, Pinterest, YouTube and LinkedIn
- Build and maintain lists
- Research entertainment and marketing trends
- Assist with planning and production of GigMasters events
- Assist with marketing projects
What you bring to the table
- A positive attitude and strong desire to learn
- Excellent writing skills are essential
- Passion for social marketing
- Exceptional problem-solving skills
- Strong communications skills, both written and oral
- Working toward or completed Bachelor's degree or higher
- Proficiency in MS Word, Excel and Outlook
- Knowledge and understanding of SEO preferred.
Details
- Paid Internship:
- $12 per hour
- Unpaid Internship:
- The intern must receive academic credit through his/her university for their work and will receive a transportation stipend.
- Length of Internship:
- 15 hours per week (flexible)
Let's do this!
Want to intern at GigMasters? Send Karissa Bianco the following to get the ball rolling:
- Résumé
- Cover letter including 5 things we should know about you
- Brief writing sample
Apply Now
No recruiters, headhunters, or agencies please. Candidate must be fully authorized to work in the United States.
Sales Intern
- Internship (Part-Time)
- Posted 9/27/12
- Apply Now
Do you love parties, music and entertainment? If so, read on! GigMasters.com, based in South Norwalk, CT, is seeking a Sales intern to join our team. The ideal candidate will be highly motivated to learn more about GigMasters and to help provide the absolute best experience for GigMasters members and performers. Interns will have an opportunity to work alongside team members to assist in growing our 10,000+ performer database.
Gig who?
GigMasters.com is the number one event entertainment booking service, guiding party planners and hosts to the right entertainment for every event. We’ve helped facilitate more than 180,000 bookings, including over 30,000 in 2012. The site was founded in 1997, so technically we're not a startup, but the youthful atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. Our office is in South Norwalk, Connecticut, close to the train station and a ton of great restaurants and bars. Visit GigMasters.com to Meet the Team and learn more about the talented people behind GigMasters.
What you'll do
- Work with the Sales Team
- Conduct market research
- Create targeted sales leads
- Communicate with current GigMasters members via telephone, email, and live chat
- Help the Sales Team obtain new members (musicians, bands, live entertainers, etc.)
What you bring to the table
- Currently enrolled as a full-time student at an accredited U.S. college or university
- Overall GPA of 2.5 or above
- Strong communications skills, both written and oral
- Highly detail-oriented and organized
- A positive attitude and strong desire to learn
Details
- Paid Internship:
- $12 per hour
- Unpaid Internship:
- The intern must receive academic credit through his/her university for their work and will receive a transportation stipend.
- Length of Internship:
- Part-Time
Let's do this!
Want to intern at GigMasters? Send Karissa Bianco the following to get the ball rolling:
- Résumé
- Cover letter including 5 things we should know about you
Apply Now
No recruiters, headhunters, or agencies please. Candidate must be fully authorized to work in the United States.
Internship in Web Development
You are obsessed with technology, programming and how things work. You are just as likely to be tinkering with the latest code language, working on your latest GitHub contribution or building gadgets with your Arduino board.
We are GigMasters.com, the number one event services booking company based in South Norwalk, CT. We are seeking an intern to join our technology team. As an Intern in web development, you will gain experience with the latest web, database and mobile application development technologies including Microsoft .NET, SQL Server, jQuery, and Knockout.
The ideal candidate will have an eye for detail and most importantly a passion for web, mobile and database technology. Interns will have an opportunity to work alongside the development team, learning the practical application of code architecture, design and implementing in our fast paced agile environment.
Gig who?
GigMasters.com is the number one event entertainment booking service, guiding party planners and hosts to the right entertainment for every event. We’ve helped facilitate more than 180,000 bookings, including over 30,000 in 2012. The site was founded in 1997, so technically we're not a startup, but the youthful atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. Our office is in South Norwalk, Connecticut, close to the train station and a ton of great restaurants and bars. Visit GigMasters.com to Meet the Team and learn more about the talented people behind GigMasters.
What you'll do
- Participate in active software development for real production projects
- Test new features and major bug fixes to ensure they meet requirements and work as expected
- Report and track any issues discovered while testing
- Learn agile development including the elements of Scrum, Unit Testing, agile design, estimation and planning
What you bring to the table
- Must obsess about writing code
- Currently enrolled as a full-time student at an accredited U.S. college or university
- Strong communications skills, both written and oral
- Highly detail-oriented and organized
- Strong analytical and problem solving skills
- A positive attitude and strong desire to learn
- Interested in Agile Development, UI/UX best practices, Product Management and QA
- A plus would be familiarity with programming, technology and getting things done
Details
- Paid Internship:
- $12 per hour
- Unpaid Internship:
- The intern must receive academic credit through his/her university for their work and will receive a transportation stipend.
- Length of Internship:
- Flexible, approximately 15 hours per week
Let's do this!
Want to intern at GigMasters? Send Karissa Bianco the following to get the ball rolling:
- Résumé
- Cover letter including 5 things we should know about you
Apply Now
No recruiters, headhunters, or agencies please. Candidate must be fully authorized to work in the United States.
