"Thanks for your feedback. The band arrived 1:15 min prior to start time. We was supposed to park valet but on arrival we were sent to the employee parking garage. Security will not let us in until we come inside for clearance. This was a first for us, we always valet. We reached the setup location 20 min prior to start time. we setup where your hotel coordination instructed us to. We were ready to play on time but the outlet they gave us could not be used. We waited for engineering to correct the problem which caused us to start 3 min behind shcedule. I apolized for any problems but this situation was beyond our control. We took one break plus stayed overtim"